Privacy Policy

1. Introduction

FansTime ("we", "us", "our") respects your privacy and is committed to protecting your personal data. FansTime is a platform that allows creators to share and monetize content, and users to access, purchase, and interact with such content and services. By using our platform, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Data We Collect

We may collect personal data that you provide directly, including your email address, display name, profile information, payment and transaction-related information, and any content, messages, reviews, or other materials you share on the platform. We may also collect technical data such as your IP address, device information, browser information, log data, and usage activity.

For creators, we may also collect identity and age verification data where required for compliance and safety purposes. This may include your name, address, government-issued identification documents, photos of your ID, selfie video, verification status, admin review notes, and records of your age/legal attestation, including whether you accepted it, the time of acceptance, the exact attestation text, and the attestation version.

We may also collect payout-related information from creators, including information necessary to process creator payments, comply with tax or accounting requirements, prevent fraud, and meet payment provider requirements.

3. How We Use Your Data

We use your personal data to operate and improve the platform, create and manage your account, provide customer support, process payments, manage bookings and paid calls, communicate with you, send notifications, prevent fraud and abuse, enforce our Terms, and ensure the safety and security of our services.

We use identity, age verification, and age/legal attestation data to verify Creator eligibility, review Adult verification requests, prevent minors from accessing or offering adult features, enforce our Terms, prevent fraud and abuse, and comply with applicable legal and platform safety obligations.

We may use transaction, booking, call participation, and refund data to process purchases, determine call outcomes, handle disputes, calculate creator earnings, issue credits or refunds where applicable, and maintain accurate financial records.

4. Legal Basis

We process your personal data based on contractual necessity, legal obligations, our legitimate interests, and your consent where required. Our legitimate interests include operating the platform, preventing fraud, maintaining platform security, enforcing our Terms, protecting users, handling disputes, and improving our services.

Where we process identity, age verification, or adult verification data, we do so where necessary for compliance, platform safety, fraud prevention, enforcement of our Terms, and protection of users, including minors.

5. Sharing of Data

We may share your personal data with trusted third parties such as payment providers, identity or age verification services, hosting providers, analytics or infrastructure providers, customer support providers, professional advisors, and legal authorities where required or permitted by law. We do not sell your personal data.

Identity, age verification, and age/legal attestation data may be shared with trusted verification providers, payment providers, hosting providers, legal advisors, regulators, law enforcement, or other parties where necessary for compliance, safety, fraud prevention, dispute handling, or legal obligations.

We may also share limited data where necessary to process payments, manage payouts, respond to chargebacks, investigate abuse, comply with court orders or lawful requests, or protect the rights, safety, and security of FansTime, our users, or others.

6. Cookies

We use cookies and similar technologies to ensure the proper functioning of the platform, keep users logged in, protect accounts, remember preferences, analyze platform usage, and improve user experience. Where required, we will request your consent for non-essential cookies.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce our Terms, prevent fraud and abuse, and protect the integrity and security of the platform.

Identity verification, age verification, and age/legal attestation records may be retained for as long as necessary to comply with legal obligations, resolve disputes, prevent fraud and abuse, enforce our Terms, and demonstrate compliance with age-restriction and platform safety requirements.

Transaction, payout, credit, refund, and chargeback records may be retained for accounting, tax, compliance, dispute resolution, and fraud prevention purposes for the period required or permitted by applicable law.

8. Your Rights

You may have the right to access, correct, delete, or receive a copy of your personal data, as well as to restrict or object to certain processing activities. You may also have the right to withdraw consent where processing is based on consent.

Some requests may be limited where we need to retain information to comply with legal obligations, prevent fraud, resolve disputes, enforce our Terms, protect other users, or maintain necessary business records.

To exercise your rights, please contact us using the contact details below.

9. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, disclosure, or misuse. However, no system can be completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your login credentials confidential and for notifying us if you believe your account has been accessed without authorization.

10. Age Restriction

FansTime is intended only for individuals aged 18 and over. By using the platform, you confirm that you meet this requirement.

If you access or apply to offer Adult features, we may require additional identity, age verification, and age/legal attestation records to confirm that you are legally allowed to access, create, or offer adult content in your applicable jurisdiction.

11. International Users

FansTime may be accessed from different countries and regions. Depending on your location, your personal data may be processed or stored in countries other than the country where you live. Where required, we take steps to protect personal data in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be effective upon posting on the platform. Your continued use of FansTime after the updated Privacy Policy is posted means that you acknowledge the updated policy.

13. Contact

If you have any questions about this Privacy Policy, please contact us at:
privacy@fanstime.com